Ticket

  • assignee
    Type: UserEmbednullable
    required
    Properties: 12
  • context
    Type: stringenum
    required

    Where the ticket originated.

    values
    onboardingoffboardingaccess_requestaccess_reviewstandalone_revokeworkflowmanual
  • createdAt
    Type: stringFormat: date-time
    required

    The timestamp of when this resource was created. ISO 8601 format.

  • displayId
    Type: string
    required

    The human-facing ticket id shown in the app, e.g. COR-1041.

  • id
    Type: integer
    min:  
    -9007199254740991
    max:  
    9007199254740991
    required

    Integer numbers.

  • priority
    Type: TicketPriorityenumnullable
    required
    values
    urgenthighmediumlow
  • requester
    Type: UserEmbednullable
    required
    Properties: 12
  • resolvedAt
    Type: stringFormat: date-timenullable
    required

    the date-time notation as defined by RFC 3339, section 5.6, for example, 2017-07-21T17:32:28Z

  • status
    Type: TicketStatusenum
    required
    values
    todoin_progresson_holdneeds_attentioncompletedarchived
  • targetUser
    Type: UserEmbednullable
    required
    Properties: 12
  • title
    Type: string
    required
  • type
    Type: string
    required

    The ticket type key (e.g. license_creation, registry_action) — how the ticket behaves.

  • updatedAt
    Type: stringFormat: date-time
    required

    The timestamp of the last update to this resource. ISO 8601 format.